WHAT DO WE DO FOR ALL CASES 

1. Arrange an initial consultation via phone, video call via Microsoft Teams or WhatsApp - to understand your requirements, offer initial advice and determine if we can help you.

2. Thereafter, we will undertake more detailed initial research and offer technical advice on solutions for the enquiry and solution with research, options and figures for you to consider.

3. Once you decide to proceed, we onboard you as a client and can Arrange an Agreement in Principle (usually within an hour for all lenders). On acceptance, you have your own professional, highly qualified  personal adviser to handle each case - along with direct lines and emails for contact anytime and all times (no call centre staff, only a qualified adviser at all times).

4. Submit, process and complete ALL the paperwork and application to the lender on your behalf.

5. Certify all identity and financial documents, verify deposit and Anti Money Laundering Checks and complete application forms to lenders.

6. We will efficiently deal with enquiries from the lender, vendor/estate agent, surveyors and underwriters on your behalf.   This includes valuation report analysis and referrals.

7. We will keep you updated of progress and return all emails same day and calls within 24/48 hrs - 6 days a week (excluding bank holidays).

8. Once you become a client, advice is free at all times and there are no further fees when it comes to renewing your mortgage rate at the end of the term (any changes to the mortgage loan or term may incur a fee).