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WHAT DO WE DO FOR ALL CASES 

  1. Arrange an initial consultation via phone, video call via Microsoft Teams or WhatsApp - to understand your requirements, offer initial advice and determine if we can help you.

  2. Thereafter, we will undertake more detailed initial research and offer technical advice on solutions for the enquiry and solution with research, options and figures for you to consider.

  3. Once you decide to proceed, we onboard you as a client and can Arrange an Agreement in Principle (usually within an hour for all lenders). On acceptance, you have your own professional, highly qualified  personal adviser to handle each case - along with direct lines and emails for contact anytime and all times (no call centre staff, only a qualified adviser at all times).

  4. Submit, process and complete ALL the paperwork and application to the lender on your behalf.

  5. Certify all identity and financial documents, verify deposit and Anti Money Laundering Checks and complete application forms to lenders.

  6. We will efficiently deal with enquiries from the lender, vendor/estate agent, surveyors and underwriters on your behalf.   This includes valuation report analysis and referrals.

  7. We will keep you updated of progress and return all emails same day and calls within 24/48 hrs - 6 days a week (excluding bank holidays).

  8. Once you become a client, advice is free at all times and there are no further fees when it comes to renewing your mortgage rate at the end of the term (any changes to the mortgage loan or term may incur a fee).

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We are an appointed representative of Sesame Ltd. one of the largest mortgage networks in the UK

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If you are experiencing financial difficulty and struggling to make repayments, then you need to contact your lender who may be able to help taking into account your individual circumstances.  You may want to contact one of the free impartial money guidance and debt advice services such as StepChange, Citizens Advice, or Turn2Us.

 

You can make a complaint to our network Sesame. 

Write to:  The Customer Relations Department, Sesame Limited, Fourth Floor, Jackson House, Sibson Road, Sale, M33 7RR.

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Email:  CustomerRelations@sbg.co.uk   Telephone:  0345 0456 800 (Mon-Fri 9.00 am to 5.00 pm)

Mortgage Broker

​Avenue & Co Private Finance is the trading name of KVMY Avenue Limited which is an appointed representative of Sesame Ltd which is authorised and regulated by the Financial Conduct Authority (FCA).  Sesame Limited’s FCA Financial Services Register firm reference number is: 150427

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Our Head Office, principal place of business and company registered address is: Unit 2, 70B Great Suffolk Street, London SE1 0BL. Country of registration - England and registration number 05629231.

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* The FCA does not regulate Accountants, Surveyors, Property Agents, Commercial finance, Development finance and some forms of auction purchase, property requiring heavy refurbishment, Tax advice, Let to Buy mortgages, Buy to Let mortgages and Bridging Finance.

 

​​* We act as introducers for Tax advice, Accountants, Surveyors, Commercial finance, Development Finance, Mezzanine finance, Currency Specialists, Property agents, Foreign currency mortgages, Managed multi-currency mortgages and Trusts.

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Changes in the exchange rate may increase the sterling equivalent of your debt.​​

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